General terms and conditions

  1. All our sales, works, deliveries and services are made under the following conditions. Any other terms and conditions of the customer are not accepted. The buyer, by the fact of purchase, is assumed to know and accept them.
  2. Our offers are non-binding and made without commitment as regards delivery and execution dates, which are always approximate, unless otherwise agreed.
  3. If the customer cancels his order after our order confirmation and before the start of the execution, he shall pay a cancellation fee within eight days, which is calculated at a flat rate of 30% of the total amount of the order. In the event of cancellation after the start of execution, the customer shall pay a cancellation fee within eight days, calculated at a flat rate of 30% to 100% of the total amount of the order depending on the time and state of execution claimed.
  4. Any complaints regarding non-conformity or visible defects must be sent by registered letter within five days of delivery to our registered office, clearly describing the defects. Under penalty of inadmissibility.
  5. All our invoices are payable in cash without discount at the registered office in Bruges. Offering bills of exchange does not change the place of payment.
  6. In the event of non-payment on the due date, interest of 12 % per annum on the invoice amount shall be due ipso jure and without notice of default.
  7. In case of total or partial non-payment of the debt on the due date without serious reason, after unsuccessful notice of default, the debt balance will be increased by 12 % with a minimum of 150 € and maximum of 2000 €, even if terms of grace are granted.
  8. The seller has the right to suspend delivery in the event of previous invoices remaining unpaid. The clause also applies in the event of an agreed staggered delivery.
  9. All shipments take place at the risk of the consignee, even if they are carriage paid.
  10. All complaints to which the invoices may give rise must be notified by registered letter to the registered office within eight days of the invoice date. After this period, they become irrevocable as being late.
  11. Sold goods remain our property until full payment of the sales price, both in principal and in accessory amounts, even if the goods have been processed. Once the goods have been delivered, the customer bears all risks of loss and destruction.
  12. Unless otherwise agreed in writing, all goods will be taken back.
  13. Only the courts of Bruges are competent to settle any disputes that may arise concerning the subject of this invoice. If a customer is a natural or legal person who acquires or uses the products or services exclusively for non-professional purposes, all disputes arising from this agreement shall be settled in the courts of the consumer's place of residence.

Tell us more about your project and visit our showroom

Image 16